Effective Date: August 1, 2019 wallacerefiners.com; its related services and products (“Website”); and Wallace Refiners App (“App”) are owned and operated by Wallace Refiners, Inc. (“Wallace Refiners” “our,” “we” or “us”).  Wallace Refiners is deeply committed to respecting and protecting the privacy and security rights of users and the information you share with us at the Wallace Refiners Website. Wallace Refiners created this Privacy Policy to provide you with assurance of Wallace Refiners’s commitment to fair information practices and to the protection of your privacy as you visit and use the Website. This Privacy Policy explains what we do with your information and what you can expect from us. By using the Website, you indicate your acceptance of this Privacy Policy.

Our Privacy Policy applies to your use of this website.

All content provided in addition to our blogs and written content in relation to WallaceRefiners.com, and all other information provided on this website is transmitted through a secured socket layer and encrypted for user privacy and protection. Such content does not cover all possible misuses, precautions related to your browser and information transmitted by you on unsecured servers. We do not share your personal information with any third party, with the exception of the transaction that takes place in providing the services offered here to you.

We reserve the right to refuse services at any time for any reason. A refund constitutes refusal of services or products to you.

This website may include links to websites that WallaceRefiners.com does not operate. These Terms of Use do not apply to and WallaceRefiners.com is not responsible for the operators of those websites. As you navigate through this and other websites, it is important to regularly check the website terms and conditions that may apply.

We welcome your comments and suggestions concerning this website or any other product or service we may offer. However, we accept such comments and suggestions under the condition that you grant to WallaceRefiners.com an irrevocable, perpetual, worldwide, royalty-free, transferable license to use, copy, prepare derivative works based on and publicly perform, display and distribute the information and material you submit for any purpose whatsoever, without restriction and without compensating you in any way. This is in exception to your personal information which we will not share with anyone under any circumstance and with the current exception of 3rd party services rendered as a result in the use of this website. You agree that this license is effective automatically (without further action by you) when you submit the information or materials to us. Obviously, you should not send us any information or materials and disagree with the capture of any information that you do not want to transfer to the wallacerefiners.com website or connected business and social services websites, or that you are legally prohibited from transferring to us, such as confidential information or product or service ideas that you intend to derive revenue from, or take offense to.

We try to describe and display the features of all of the products and services shown on this website as accurately as possible. However, the colors and results you see will depend on your monitor and the descriptions we provide often depend on information given to us by others. We do not attempt to exaggerate results of services or products but, certain products or services may vary depending on several factors including days of the week, holidays and emergencies. Days and hours of operation are Monday through Friday, excluding weekends and holidays. During the days of operations, our hours are from 9:00am to 4:00pm. In addition, the information on this website may contain typographical or other human errors and may not be complete or current despite our efforts. Accordingly, we cannot guarantee that any product or service image or description will be accurate in all respects, nor do we guarantee any service or give express warranties on services.

Wallace Refiners will not provide private information to any party representing any customer account without proper account verification. This account verification is not limited to questions in which we provide but, also related to accounts that may have been flagged “high risk”, fraudulent or on hold under our Terms of Use conditions.

Certain of the products and services that WallaceRefiners.com offers, such as Gift Cards, Gift Certificates and prize giveaways are subject to terms and conditions of the privacy policy and, in addition to the Terms of Use. It is your responsibility to comply with such terms and conditions, as well as with all laws and regulations that apply to your purchase and use of any product or service. The risk of loss and title to items purchased from this website pass to the purchaser upon our delivery to the 3rd party carrier and the product or service provider.

You may not use Wallace Refiners tradename, trademarks, service marks or other intellectual property assets or its branded products and services, such as Gift Cards, for promotional, advertising or any other purpose, unless and to the extent we otherwise specifically agree to in writing. Your use of this website is your consent of the privacy policy, terms of use and the use of cookies. If you would not like to use cookies, please close the website and clear your browser cache.

Wallace Refiners’s data collection and retention practices are designed to provide transparency, accountability and choice regarding the management and use of your personal information. If you have questions or complaints regarding our Privacy Policy or practices, please contact us via e-mail at info@wallacerefiners.com. You may also obtain support by calling 1-212-391-2211.

This Privacy Policy is only applicable to this Website and not to any Websites of third parties, which may have data collection, storage and use practices and policies that differ from this Privacy Policy. You should consult privacy policies for all other sites, as we have no control over information submitted to or collected by such third parties.

WALLACE REFINERS MAY CHANGE, MODIFY, AMEND, SUSPEND, TERMINATE, OR REPLACE THIS PRIVACY POLICY FROM TIME TO TIME AND WITHIN ITS SOLE AND ABSOLUTE DISCRETION. IN THE EVENT WALLACE REFINERS CHANGES, MODIFIES, AMENDS, OR REPLACES THIS PRIVACY POLICY, THE EFFECTIVE DATE, LOCATED ABOVE, WILL CHANGE.  YOUR CONTINUED USE OF THE WEBSITE AFTER A CHANGE IN THE EFFECTIVE DATE OF THIS PRIVACY POLICY CONSTITUTES YOUR MANIFESTATION OF ASSENT TO THE CHANGE, MODIFICATION, AMENDMENT, OR REPLACEMENT CONTAINED WITHIN. BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTAND, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY.  IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.

1. PERSONAL INFORMATION WE COLLECT

Wallace Refiners collects some information that is personal (i.e., information that identifies an individual either alone or in combination with other data). Wallace Refiners also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personally identifiable information.

Wallace Refiners collects personal information when you provide it to us. The following are examples of the types of personal information that may be collected, directly from you:

• Name
• City, state and zip code
• Email address
• Date of birth
• Telephone number
• Company name
• Payment information, including, without limitation, credit/debit card or PayPal payment information;
• Shipping, billing and other information provided in connection with the purchase or shipment of Wallace Refiners products
• Information about transactions with Wallace Refiners, such as purchase history
• Any correspondence voluntarily submitted to the Website

Wallace Refiners may collect this personal information from you through various channels, including, but not limited to, through your voluntary submission of information to the Website, through requests initiated by you through the Website, through communication with third parties such as banks, through the collection and analysis of information concerning your computer and browsing activities, through the use of cookies, web beacons, pixel tags, Google Analytics, and through other sources permitted by law. In providing Wallace Refiners with your personal information, you consent to the transfer and storage of such information on our servers.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

• Collect and process payments and complete transactions
• Provide the products, services and customer support you request
• Resolve disputes
• Troubleshoot problems
• Prevent potentially prohibited or illegal activities
• Enforce our Terms and Conditions
• Customize, measure and improve our services and content
• Inform you about our products, services, updates and promotional offers

2. NON-PERSONAL INFORMATION WE COLLECT

The following are examples of the type of information that may be collected by Wallace Refiners from your web browser:

• Details about your computer, device, application and network (including IP address, browser characteristics, device ID and characteristics, device operating system information and system language preferences)
• Activities on our Website and usage patterns
• Referring URLs, dates and times of Website visits, and clickstream data such as information commonly recorded in web server logs
• Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data)
• Data about files and communications, such as potential malware or spam
• Information stored in cookies, pixel tags, or web beacons
• Analytic data from Google Analytics

Cookies
Please read our Cookie Policy.

Web Beacons/Web Bugs
Wallace Refiners may utilize a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to “Cookies,” and are used to track the online movements of users. In contrast to “Cookies,” which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personal information. Rather, we may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

From time to time, Wallace Refiners may release traffic data and information gathered using “Cookies” in the aggregate, such as by publishing a report on trends in the usage of the Website.

Google Analytics
Wallace Refiners use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page (http://www.google.com/policies/technologies/ads/) or the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/choices/).

Wallace Refiners also utilizes Google Analytics Demographics and Interests Reporting.  Using the Ad Settings (https://www.google.com/settings/u/0/ads/authenticated), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

3. SHARING OF PERSONAL/NON-PERSONAL INFORMATION

Wallace Refiners may share your information where complying or in good faith attempting to comply with any law, regulation or law enforcement request; where Wallace Refiners has obtained your consent; where sharing or disclosure of your information is necessary between Wallace Refiners’s parents, subsidiaries, successors, assigns, licensees, affiliates, or business partners; where Wallace Refiners has been purchased by a third party; where sharing or disclosure of your information is necessary to respond to requests by government authorities; where your information is demanded by a court order or subpoena; where sharing or disclosure of your information is needed to protect the employees, independent contractors, officers, directors, members, users, or shareholders of Wallace Refiners; and where sharing or disclosure of your information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty.  Without limiting the above, in an effort to respect your privacy, Wallace Refiners will maintain an email database, in-house, and will never sell your data or otherwise make it available for unaffiliated third party marketing purposes.

Wallace Refiners may also disclose personal information to those who help it provide products and services, including those who perform technical, administrative and data processing tasks, such as hosting, fulfillment, and data storage and security. These service providers are prohibited from using this personal information for any other purpose.

4. CONSENT TO RECEIVE EMAIL AND PROMOTIONAL MATERIALS

By establishing an account, making a purchase or registering to receive the Wallace Refiners Newsletter, you consent to receive periodic commercial/promotional email communications from us. You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions contained in each email, or by contacting our customer service department. By unsubscribing from our Promotional Newsletter only, you may still receive promotional materials and transactional emails from us in the future.

5. STORAGE AND SECURITY OF PERSONAL INFORMATION

Your personal information is stored and processed on computers and servers in the United States and, through your use of the Website, you unequivocally consent to the processing and storage of your personal information.

Wallace Refiners transmits information via the highest industry standard secure server (SSL) provided by Trustwave. This SSL creates the secure and encrypted https:// Website address for our important pages like Checkout and the My Account area. When you see the https:// website address, you know the information you are in-putting is protected and secure.

We comply with payment card industry data security standards that require merchants to implement security measures for credit card information. We never have access to your credit card information, as it is processed securely following the most stringent PCI-compliant standards. This ensures in the extremely unlikely case the Wallace Refiners servers are compromised, your financial details would not be accessible.

We have implemented and maintain generally accepted industry standards to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information both during transmission and once we receive it. The security of your personal information is important to us. When you enter sensitive information during the registration process, we encrypt that information using state-of-the-art technology. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Wallace Refiners assures you that we will use your personal information only for the purposes stated in the Terms of Use Agreement and this Privacy Policy. We will not otherwise rent or sell your personal information to unaffiliated third parties, and we will prevent your email address from being recorded by “web crawlers” or “web spiders” to the best of our ability. If you believe that your email address has been recorded in this way, please let us know immediately.

The time periods for which we retain your personal information depend on the purposes for which we use it. Wallace Refiners will keep your personal information for as long as you are a registered user of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.

If you have any questions about security on our Website, you can email us at info@wallacerefiners.com.

6. LINKS TO OTHER WEBSITES

The Wallace Refiners Website may include links to other third party Websites whose privacy practices may differ from those of ours. If you submit personal information to a third party Website, your personal information will be solely governed by their privacy practices. Wallace Refiners encourages you to carefully read the privacy statement of any third party Website you visit.

7. ABILITY TO ACCESS, UPDATE AND CORRECT PERSONAL INFORMATION

Wallace Refiners wants your personal information to be complete and accurate. By using the Website, you represent and warrant that all information you provide on any registration form or otherwise in connection with your use of the Website will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your personal information, please contact us.

8. PURCHASE OR SALE OF THE WEBSITE, SOFTWARE, DATABASE, ASSOCIATED SERVICES, OR OTHER ASSETS:

Wallace Refiners may purchase other businesses or sell components of its business, including, but not limited to, the Website and associated products and services.  In the event Wallace Refiners purchases another business or sells any component of its business, your personal and personally identifiable information will continue to be used consistent with the terms of this Privacy Policy.

9. UPDATES AND CHANGES TO PRIVACY POLICY

Wallace Refiners may update this Privacy Policy at any time by posting additions or modifications on the Website. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected, we will notify users by email or via a prominent notice on our Website, and where necessary we will seek the prior consent of our users.

10. REVOKING CONSENT/DELETING YOUR ACCOUNT

You can delete or deactivate your Wallace Refiners account at any time by emailing info@wallacerefiners.com. When you delete your account, your personal information is removed from our database, unless we are required to save the data by applicable law, to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.

You can access, review and change most of your personal information by logging in to the My Account area at Wallacerefiners.com. You are required to promptly update your personal information if changes occur or information is inaccurate.

Your Wallace Refiners account and profile and the information contained therein are password protected. We assume no liability for the abuse of login data and passwords used.

Wallace Refiners treats data as a valuable asset that must be safeguarded and protected. As set forth above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.

11. CHILDREN’S ONLINE PRIVACY PROTECTION POLICY

Wallace Refiners complies with the Children’s Online Privacy Protection Act of the United States of America where it applies to our information protection activities. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn that we have inadvertently collected personal information of a child under the age of thirteen (13) without proper consent, we will immediately delete that data from our database.

12. CALIFORNIA SHINE THE LIGHT LAW

California residents have the right to receive information that identifies any third party companies or individuals that Wallace Refiners has shared your Personal Information with in the previous calendar year, as well as a description of the categories of Personal Information disclosed to that third party. You may obtain this information once a year and free of charge by contacting Wallace Refiners at the address below.

13. YOUR AGREEMENT TO OUR PRIVACY POLICY

You expressly consent to Wallace Refiners’s processing of information as described in this Privacy Policy when you use or interact with the Website, provide information to us through our Website, purchase our products or assent to our Terms of Use Agreement. In addition, when you use or interact with the Website, you specifically consent to our collection of personal information by automated means, such as cookies.

You may contact Wallace Refiners  directly if you have any questions regarding the content and material on the Website or if you have any questions about our Privacy Policy. Please contact our Corporate e-mail info@wallacerefiners.com. Additionally, you may contact your state or local consumer protection office or the Better Business Bureau.

© 2016 Wallace Refiners, Inc. All rights reserved.