• Knowledge Base
• General

• Do you sell jewelry, scrap metal, silverware, notes, or metal shot?
• What products should I buy as a hedge in the event the dollar collapses?
• Why is it that only some items on your site are taxed while others are not?
• Do you offer storage options?
• Does the Military Discount apply to civilian employees of the military?
• Do you have an automated order system?
• What is gold/silver ratio?
• Why do you charge sales tax while your competitors do not?
• Do you have an affiliate program?
• Do you have a referral discount/bonus?
• Do you offer a military discount?
• How do I update my email address?
• What is the difference between a troy ounce and a regular ounce?
• What are the precious metals market hours?
• How can I order from you?
• How do I change my password?
• What if I forget my password?
• Do you ever do special promotions?
• Do you have any educational resources?
• Do you have a catalog?
• How do I open an account?
• Do you do appraisals?
• Can I clean my precious metals?
• Where can I get accessories?
• Can I modify my order?
• Do you have a return policy?
• Do you report my purchases to the government?
• Do you have any recommended products for new investors?
• Do you buy precious metals?
• Where are you located?
• Do you buy precious metals?
• Do you have a retail store?
• What is a “presale”?
• Is my financial and personal information secure?