Knowledge Base After Ordering How are bitcoin refunds issued? Article sections Refunds will be issued via BitPay in bitcoin at the USD rate at the time of refund. Last Updated: 2 years ago in After Ordering Related Articles Can I change my shipping address? Can you reinstate my order after it is canceled? What is the return process? How long does it take to get my credit/debit card or PayPal refund? How long do I have to wait for my USPS tracking to update before you will file a claim? My order was canceled because it was “UTLA.” What does that mean?