Article sections
It means your order was canceled because the address provided did not match the address linked to your card.
Orders canceled due to address verification issues cannot be reinstated. You will have to place a new order with the corrected billing information. When reordering, we suggest you copy your address exactly as it appears on your credit card statement. Another alternative is to pay for your new order with a paper check, bank wire, or bitcoin. When using one of these payment methods, your billing and shipping addresses do not have to be the same.