• Knowledge Base
• After Ordering

• Can I change my shipping address?
• Can you reinstate my order after it is canceled?
• What is the return process?
• How long does it take to get my credit/debit card or PayPal refund?
• How long do I have to wait for my USPS tracking to update before you will file a claim?
• My order was canceled because it was “UTLA.” What does that mean?
• My order was canceled because it was “high-risk.” What does that mean?
• My order was canceled because there was an issue with my address. What does that mean?
• How are bitcoin refunds issued?
• Why was I not sent my tracking number with my email notification of shipment?